Now Hiring - Area Vice President, Small Group in Centennial, CO

• Oversee a book of business for the team, while managing a smaller book
• Nurture and maintain multiple relationships with clients, internal partners and vendor partners
• Develop a complete understanding of the client’s needs and the appropriate coverage solutions that support and enhance the client’s culture, values and mission
• Proactively manage the Client Service Cycle to ensure a seamless renewal, client retention and whitespace engagement
• Manage escalated client issues to successful resolution in a manner consistent with Gallagher best practices
• Support consultants in winning new business by participating in meetings and calls with prospects and effectively presenting Gallagher’s value proposition
• Actively seek new business referrals from existing GBS clients
• Understand and communicate the availability of resources within Gallagher (Pharmacy Practice, Retirement, GGB, HR Consulting and Voluntary Benefits)
• Maintain up-to-date records in DMS
• Comply with Gallagher’s processes, BOSS standards and office initiatives
• Complete training and professional development plan to gain understanding of the insurance industry and GBS processes
• Exemplify the highest ethical standards, promote ethical behavior and uphold the Gallagher Way

• Drive Gallagher client service processes, system adoption and adherence to professional standards across branch team
• Accountable for team compliance with all GBS standards
• Proactively adjust the workloads based on external and internal client needs and team members and consultants
• Communicate performance expectations
• Ensure team members have training and resources to achieve goals through ongoing coaching and development
• Continuously assess the performance of team members. Provide ongoing, timely feedback and coaching to improve performance, including Performance Driven Culture (PDC) process, one-on-one meetings, appropriate job shadowing and Performance Improvement Plans

Requirements:

• Bachelor’s Degree and 5 years related experience
• Insurance Industry experience preferred
• Appropriate licensing required